ROSENBERG, Texas -When a mother of two took to her Facebook page to air frustrations over a recent car purchase she never expected such a strong response from the daughter of the dealership’s owner.

“I was like, ‘Wow, that’s really unprofessional,’ I said, ‘That’s rude,'” said Gabrielle Snider.

Snider purchased a used Buick from Kar Town in Rosenberg. Snider said within three days the car was having transmission and heater problems….

On the post Rob Fontano  added this comment: That’s why every company needs a written and understood social media policy. Even your family.

That inspired me to post this pdf for you. If you would like to download this and use it as a template please feel free to do so.